Store Policies

- Welcome to Portillo's Fashion & Nayi's Boutique

Our store and its policy is based on the following products. If our customers buy our products(clothing only) Be sure to tell us your requirements and we will always assume despocicion to answer your questions

Due to state regulations we can not accept changes or refunds on panties, shorts, pajamas and panties with all those related apparel.

No returns of any reference collection Spiral and candy couture collection.
On the other garments will accept returns within 10 days following the date on which they were delivered.
Important.
For your returned items are accepted by our return department must be clean, and also have all labels and packaging.


Lea esto atentamente: Devido a regulaciones estatales ,no podemos aceptar cambios ni devoluciones en panties,pantaloncillos,pijamas que tengan panties y todas aquellas prendas relacionadas. No se aceptan devoluciones de cualquier referencia de la coleccion Espiral y coleccion caramelo couture . En las demas prendas se aceptan devoluciones dentro de los 10 Dias siguientes al fecha en que le hayan sido entregadas. Importante. Para que sus prendas devueltas sean aceptadas por nuestro departamento de cambio Deberán estar limpias,y además tener todas las etiquetas y empaques